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important things to be considered in the helpdesk software?

Hello, 1)The most important thing is email parsing. 2)Knowledge base compatibility. 3)Speed of email delivery. 4)Ajax technology

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Posted in Helpdesk, Helpdesk Software

Which Helpdesk Software?

Are you confused about which helpdesk software to use for you IT company? Below is the list Vision Helpdesk ZenDesk Kayako

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Posted in Helpdesk, Helpdesk Software, Web-based Helpdesk